USER DATA DELETION INSTRUCTIONS & POLICY FOR WHATSJET (JATOI.NET)
Effective Date: August 16, 2026
Last Updated: August 16, 2026
WhatsJet (hosted on https://jatoi.net) is committed to ensuring data privacy and giving our users full control over their personal information and Meta (Facebook) integration data. In compliance with Meta Developer Data Deletion Requirements, General Data Protection Regulation (GDPR), and applicable privacy laws, this document details how users can request and execute the deletion of their personal data from WhatsJet.
1. DATA ELIGIBLE FOR DELETION
When a data deletion request is processed, WhatsJet will permanently purge the following data associated with your account:
- User Profile & Account Data: Full name, email address, hashed password, company details, phone number, and billing information.
- Meta / WhatsApp API Integration Credentials: Meta User ID, WhatsApp Business Account ID (WABA ID), Phone Number ID, System User Access Tokens, and webhook registration tokens.
- Contact & Group Lists: Uploaded customer phone numbers, names, custom fields, contact groups, and labels.
- Campaign & Messaging Records: Broadcast campaign logs, scheduled messages, message delivery status logs, and history.
- Live Chat & Inbox Data: Incoming and outgoing text messages, media attachments, interactive responses, and chat history.
- Bot & Automation Data: Custom bot reply triggers, visual bot flows, and session state logs.
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2. HOW TO REQUEST DATA DELETION
Option A: Direct In-App Account & Data Deletion (Recommended & Instant)
If you have access to your WhatsJet account dashboard on jatoi.net, you can delete your data immediately by following these steps:
1. Log in to your WhatsJet dashboard at https://jatoi.net/login
2. Navigate to Profile / Account Settings in the top-right user menu.
3. Scroll down to the "Danger Zone" or "Account Privacy" section.
4. Click on "Delete Account & Purge My Data".
5. Confirm the action by entering your current password.
6. Once confirmed, your account will be deactivated, and all personal data, contacts, chat history, and Meta credentials will be permanently erased from our active database within 24 hours.
Option B: Deletion Request via Email (Manual Request)
If you are unable to access your account or wish to submit a manual deletion request:
1. Send an email to support@jatoi.net or privacy@jatoi.net from the email address registered with your WhatsJet account.
2. Set the Subject line to: "Data Deletion Request - [Your Registered Email]".
3. Include the following details in your email body:
- Registered Full Name
- Registered Business / Vendor Name
- Registered Email Address
- Facebook / Meta App User ID or WABA ID (if applicable)
- Reason for deletion (optional)
4. Our Data Protection Team will verify your request and process the complete erasure of your data within 7 to 14 business days. You will receive a final confirmation email once data deletion is complete.
Option C: Meta (Facebook) Data Deletion Callback / Deauthorize Application
If you connected your Meta (Facebook) Account or WhatsApp Business Account via Meta Login / Meta Developer App:
1. Log in to your Facebook Account and go to Settings & Privacy -> Settings.
2. Navigate to "Apps and Websites" under the Security section.
3. Locate "WhatsJet" (or your registered Meta App name) in the list of active apps and click "Remove".
4. If you have configured Facebook Data Deletion Callback URL in your Meta App settings:
- Meta automatically sends an automated data deletion webhook to WhatsJet.
- WhatsJet's automated deletion worker immediately revokes access tokens, deletes stored Meta user tokens/WABA credentials, and generates a Data Deletion Confirmation Code (URL) compliant with Meta Developer Policy.
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3. DATA RETENTION EXCEPTIONS
In accordance with legal and financial regulations, certain minimal data may be retained after account deletion:
- Financial & Tax Billing Records: Transaction IDs, invoice history, and tax records required for legal audit and accounting compliance will be retained for the period mandated by tax law (typically 5 to 7 years).
- Anonymized Analytical Logs: Aggregated, non-personally identifiable system performance metrics.
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4. DATA DELETION CONFIRMATION & CONTACT DETAILS
Once data deletion is completed, all access tokens and credentials associated with your Meta App integration will be invalidated, ensuring no further data can be fetched or processed.
If you have any questions regarding your data deletion request or need assistance, contact our Data Protection Officer:
- Email: privacy@jatoi.net / support@jatoi.net
- Website: https://jatoi.net
- User Data Deletion Page: https://jatoi.net/user-data-deletion